Transforming Public Procurement Through Digital Innovation
Introduction With the increasing role of technology, there has been a remarkable shift in the manner in which government organisations approach procurement. In today’s dynamic landscape, public procurement is evolving like never before, with digital transformation at the heart of this change. New technologies are rapidly transforming procurement processes, turning traditional, manual procedures into streamlined, data-driven operations. The use of emerging technologies like big data, AI and machine learning are making the digital transformation of public procurement portals faster, more transparent, and cost-effective. This transformation is reshaping how goods and services are sourced for government buyers, contracts are managed, and supply chains operate. India, too, is witnessing this paradigm shift. Government e Marketplace (GeM), the national procurement portal has emerged as the second-largest in the world by order volume, second only to South Korea’s KONEPS, which has had a consi...